How long have you been in business?
Gould-Sherwood Consulting, LLC was founded in 2005 by Beth Gould. We have been operating for over 18 years.
What kind of clients do you have?
We work with all sorts of small firms, like design professionals, architects, security groups, lawyers, education, engineering, and web developments.
If I receive an issue over the weekend, will there be someone who can assist me?
Yes, of course. However, we try to keep it Monday-Friday.
Do you just work with Windows?
No, we are also well-versed with Macs.
Where are you located?
Our offices are located in Lexington, MA. Our address is:
5 Militia Drive, Lexington, MA
If I am out of town, can you fix my computer problem remotely?
Yes, we can fix your computer and resolve networking, printing, and other problems over the internet.
What softwares do you support?
• Web and email, Internet Explorer, Firefox, Opera, Eudora, Outlook, Outlook Express, Entourage, Mac Mail, Gmail, Yahoo
• Microsoft Office Suite: Word, Excel, Powerpoint, Access, Publisher for Mac or PC
• Graphic Design: InDesign, Photoshop, Illustrator, Sketch, Pagemaker, Dreamweaver
• Drafting and Rendering: Autocad, Revit, Catia, Maya, FormZ, 3D Studio Max, SketchUp
• Antivirus: Norton, McAfee, AVG • Business: Quicken, Quickbooks, Skype, Efax
• Backup: Ghost, Symantec (formerly Veritas) backup
What operating systems do you support?
• All Mac OSX, and Mac OSX server
• All Windows editions
• All Windows Server editions
• Linux
Do you support home computer systems?
Yes! We specialize in small to medium sized design firms – typically architects, but will be happy to work with any small business or home computer user.
I don't have a server, can you help me share files between my home computers?
Yes, absolutely!
I need access to the internet. Please help!
We can help you choose dial up access, Cable modem, or DSL provider based on your needs, costs, and usage.
My computer is a mess, can you help?
Certainly! We can rebuild any PC, from scratch. We can assist in backing up your data, and rebuilding it with the same or a newer operating system, usually within a few hours.
