IT Support for Home & Small Businesses

Established in 2005, we specialize in assisting small businesses and home clients in planning, maintaining and troubleshooting any and all computer and network problems.

"We've Moved to a New Location"

As of May 1st, 2025, we’ve moved to a new location.
Our new address is 74 Bedford Street, Suite 2, Lexington, MA 02420.

The Gould Sherwood Difference

Established in 2005, we specialize in assisting small businesses and home users in planning, maintaining and troubleshooting any and all computer and network problems. Mac and PC, servers, laptops and desktops. We provide a practical alternative for the office that does not have full time in house support staff or just need expertise in any one area. House calls or remote support available.

On-Site and Call-in Troubleshooting

We are only a phone call away. Most problems can be solved remotely, without even coming on site, but we offer full service, coming to your site whenever it is needed. GSC has experience with both Mac and PC environments, servers, and most operating systems as well as extensive knowledge of printer, plotters, scanners, etc. Any software bugs, hiccups, errors, etc. we aim to resolve quickly. Whether it is server-based, one local desktop or an intermittent problem, we can be your first call.

Terms & Rates

Gould-Sherwood Consulting requests that business be conducted under a contractual basis, rather than strictly verbal agreements.
We offer two types of service level agreements from which clients may choose.

One service level agreement is for offices that would like GSC as their regular IT consultants, for continuous preventive maintenance on servers and desktops, as well as general support. Some other firms prefer to call on a case by case basis, as needed without any further commitment or maintenance needed.

Services we provide

We handle all aspects of computer and network support—including planning, maintenance, and troubleshooting—for Mac, PC, servers, and workstations. Ideal for offices without full-time IT staff or those needing expert help in specific areas.

Equipment & Assessment

We can help specify, purchase and install any equipment, as well as troubleshoot problems with existing hardware.

Troubleshooting & Repair

Call-in or on-site troubleshooting services.

Networking & Backup

GSC can advise and configure a network backup solution to suit your business needs. Whether it is a continuous, nightly or weekly backup schedule, cloud storage, or even off site storage.

Preventative maintenance

Preventative maintenance is an important step in ensuring that your workstations continue to run smoothly.

Web Design

Gould-Sherwood Consulting is happy to announce we now have in-house web design expertise.

Ancillary Services

Gould-Sherwood Consulting is happy to offer ancillary services to our long-standing customers.

What They're Saying

Here’s a few kind words from our clients.

Thank you for coming quickly when we are "hung up"! Really glad you always figure things out so well.

This is all amazing thank you! It is so nice to have you on our team!

Beth is my go to... I put my faith in Beth.

We know that if you're here you're doing something that we asked, or something that should be done to make sure the equipment stays functioning properly, and whatever time that takes is billable. We appreciate all you do for us.

Gould Sherwood services are consistent, caring and cutting edge. When we had a technical crisis in office, we got Beth's immediate attention and a smart solution to our problem

.. she handled our IT support in my last company for many years and the best thing I can say about her is that we simply didn't have IT worries during that time